Contact lenses
Information you may need when ordering contact lenses online
13 articles
Understanding Online Order Prices and Fees
How to cancel your order
How can I manage my order while waiting to provide an updated prescription?
What are the eligibility rules, terms, and alternatives for using the HELLO promotional code?
Placing an Order for Two Different Contact Lens Brands
Made-To-Order Items
What are toric contact lenses, and how do I determine and order lenses for astigmatism?
Why are contact lenses delayed, and what are my options if my order is affected?
What do I need to know about base curve (BC) and diameter (DIA) specifications in contact lens prescriptions?
What information does a valid contact lens prescription need to include for ordering contact lenses?
How are order cancellations and refunds handled for contact lens orders?
How can I return contact lenses for a refund, store credit, or replacement?
Do we offer trial or sample contact lenses?