HELLO - Provides a 30% discount from the cost of your first contact lens order if the value is over $99.
KITS30 - Provides a 30% discount from the cost of the KITS lenses if the value is over $10.
SUMMER20 - Provides a 20% discount from the cost of your first contact lens order if the value is over $99.
KITS20 - Provides a 20% discount from the cost of the KITS lenses if the value is over $10.
DESIGNER30 - Provides 30% off lens upgrades on designer styles.
Why aren't my codes working? How to Redeem and Apply Vouchers or Promo Codes During Checkout on Kits.com
There are a few reasons why a discount code may not apply to an order.
Step-by-Step Guide to Redeem Vouchers
1. Redeeming Vouchers via Email Link
Check your email inbox for a message containing your voucher code and a redemption link.
Click the redemption link in the email. This will direct you to a dedicated page.
Enter your voucher code on the page and click "Redeem."
Once redeemed, the voucher will be available for use during checkout.
2. Applying Vouchers at Checkout
Add items to your cart and proceed to the checkout page.
Locate the Discount Code or Promo Code field on the first step of checkout.
Enter your voucher code and click "Apply."
If prompted, click the "Redemption Link" that appears below the field and re-enter your voucher code on the new page.
Return to the checkout page to confirm the voucher has been applied to your order total.
3. Using Store Credit Vouchers
Store credit vouchers function similarly to promo codes. Enter the code in the same field during checkout.
If the voucher doesn’t apply automatically, ensure it has been redeemed via the email link or the dedicated redemption page.
The most common reason is that the order does not meet the minimum purchase requirement associated with the promotion. If the order total falls below the required amount, the code will not be eligible.
Another possibility is that the discount code has expired. In that case, a different valid promotion code would need to be used.
Additionally, promotional codes cannot always be combined with other offers. Most vouchers can be combined with site-wide promotions, but it is recommended to redeem the voucher first before applying additional promo codes to avoid conflicts. If your lenses are already receiving an online discount, the order may not be eligible for an additional discount through a promo code. Discounts are product-specific. For example, eyeglasses discounts cannot be applied to contact lens orders.
Some promotions are limited to specific brands, such as KITS brand frames, and do not apply to designer frames.
Discounts may be limited to one-time use per household or specific order types.
Discounts may not apply to multiple boxes in a single order if the promotion is limited to one-time use or specific quantities.
Order Modifications and Discounts
If you need to update your prescription for a contact lens order, you can request to hold the order until the updated prescription is received. This ensures that any applied discounts remain valid.
Percentage discounts usually remain valid if you switch to a different contact lens brand within the same order.