Understanding the 'FIRSTPAIRFREE' Promotion
The 'FIRSTPAIRFREE' promotion allows eligible customers to get their first pair of glasses free of charge, excluding the shipping fee. Below, you'll find details on how the promotion works, its eligibility criteria, and what to do if it doesn't apply to your order.
Eligibility Criteria for 'FIRSTPAIRFREE'
Applicable Frames: The promotion applies to KITS-branded frames only. Designer frames, such as Levi’s, are not eligible. Eligible products will often include “KITS” in the name, and you can browse the "First Pair Free" collection for qualifying frames.,
Lenses: Only standard single-vision clear prescription lenses are included. Premium lenses like progressives, transitions, or tinted lenses are excluded.,
New Customers Only: The promotion is restricted to accounts with no prior purchases. If the system detects a previous order (e.g., for contact lenses), the promotion will not apply.,
Value Cap: The promotion provides a maximum discount of $38 for eligible frames with standard lenses.
Steps to Redeem 'FIRSTPAIRFREE'
Select a qualifying KITS brand frame priced at $28 or $38 from the 'First Pair Free' collection.
Add standard single-vision clear lenses to your cart and avoid upgrades or premium options.
Apply the 'FIRSTPAIRFREE' promo code at checkout. The discount will cover the frame cost, leaving only the shipping fee to be paid.
Why Might 'FIRSTPAIRFREE' Not Apply?
If 'FIRSTPAIRFREE' does not work for your order, consider the following common reasons:
Non-Eligible Products: Ensure you have selected KITS-branded frames and standard single-vision lenses.
Account Status: Confirm that no prior orders exist in your account.
Daily Limit: The code may hit its daily redemption limit. The promotion resets at 12:00 AM Eastern Time (9:00 PM PT in Vancouver).,
Troubleshooting Steps for Errors
Browser Cache Issues: Clear your browser’s cache and cookies, then reattempt applying the code.
Re-Add Items: Remove the glasses from your cart and add them back before reapplying the promo code.
Alternatives to 'FIRSTPAIRFREE'
If 'FIRSTPAIRFREE' does not apply or suit your needs, we offer several other promotions which are advertised on our website.
Frequently Asked Questions
Can I Use 'FIRSTPAIRFREE' More Than Once?
No, the promotion is valid for a single order only, for customers without previous purchases.
What Happens if I Switch Promotions?
If you switch promotions, the discount will change based on the promotion. If you use a different code on the first order, you will not be able to use it on a future order.