Changing the shipping address for an order depends on how far along your order is in the processing and shipping stages. This guide explains when address updates are possible and what steps to take if your shipping information needs correction.
Changing Shipping Addresses
Address changes are possible only if the order is not too far into processing.
After the package has shipped, changing the shipping address may become challenging. Some carriers allow address change requests, while others do not offer this option, making it impossible to update the shipping address. It’s important to contact customer support immediately if you need assistance with an order that has already shipped.
Changing the Address Before Shipping
If your order is still in processing:
Contact customer support immediately and provide your order details along with the correct shipping address.
If the order has not yet started processing, you may also be able to change the shipping address directly from the order confirmation page at the bottom of the page.
⚠️ Logging in to change your address from your account does not apply to an ongoing order, regardless of its processing status. Always follow the steps above or contact customer support to ensure the update is applied.
Recommendations
To minimize potential address issues:
Double-check your shipping information before placing an order.
Contact customer support promptly upon noticing an error.
Understand that once an order has shipped, address changes may become challenging and are subject to the shipping carrier’s policies
For more details, refer to your order summary or contact the customer support team directly.