Frustrated because your promo code is not cooperating? There's no need to worry; we're here to uncover the reasons and guide you on what to do.
1. Promotional Offer Clash: The most common reason for a promo code hiccup is that another promotional or online offer is already applied to your order. Promo offers often come with a "one at a time" policy, meaning they can't be combined. Check your order for any existing promotions.
2. Fresh Face vs. Familiar Account: If you're a loyal customer trying to use a "first-time customer" promo offer, it might not work. These types of promo codes are usually designed for new customers opening accounts for the first time.
Now that you know the possible culprits, here's the plan:
1. If you have another promo already applied, consider which discount is more advantageous for your order and go with that one.
2. If you're an existing customer trying to use a 'first-time customer' offer, please reach out to us for assistance. We're here to help you find the best available discounts for your order
Our goal is to provide you with the best possible experience, so if neither of these scenarios fits your situation, reach out to our friendly customer support. They're ready to assist you and ensure you get the discount you're entitled to. Your satisfaction is our priority, and we're here to make your shopping experience smooth and rewarding.