Usually 1 or 2 years from the date it was written, depending on the state that you are in. Sometimes it is up to your doctor's discretion. If you are unsure if your prescription is still valid, you can always try placing your order and providing us with your doctor information. If your doctor does not contact us to cancel your order within 8 business hours of the prescription verification request, your order will ship. There are no restocking or cancellation fees if your order gets canceled, so you have nothing to lose.
My prescription has expired, but I need to order lenses right away for whatever reason. Can you take my order?
We would be more then happy to accommodate you when you are in need. However, you would have more luck explaining your situation to your optometrist and asking for his or her consent to order one last batch of contacts to hold you over until you can get your prescription renewed. If your doctor extends your prescription expiration date because of your situation, place your order with us and it will ship upon verification.
My doctor will not release my prescription to me or I do not have a prescription available. How do I order through your company?
Just place the order based off the prescription parameters on your previous box of contact lenses or trial pair, and provide us with the phone or fax number to your doctor's office. If your doctor does not respond within 8 business hours of our prescription verification request, the order will ship. Please make sure that the prescription numbers that you entered during the order are correct, as your doctor will not always call us back to make corrections.