How do I place a new order and send my prescription to you?
* You don't have to create an account to place an order.
1. Select the contact lenses that you wear.
* You should be able to obtain your prescription parameters right off of your existing box of lenses, or from the written prescription issued to you by your doctor
** If you are not sure about a number, leave it blank and we will obtain it for you by calling your doctor, or by looking at your written prescription
2. The contact lens product page will display the pertinent information required to complete an order.
3 Once you have completed your order, kindly provide us with the name and contact information of your eye care provider or send a scanned copy of the prescription to us.
Do I have to send you my prescription?
No, you do not need to send us your prescription. You can provide us with your doctor's information, and we can verify it by phone or fax. There is no extra charge for this service. Your doctor is required to release the prescription to us, however, if they do not cooperate, we are allowed to assume that your prescription is correct and valid if your doctor does not respond to our request within 8 business hours. If you send us your prescription by email or fax, we will have no need to contact your doctor and your order will get processed a bit faster.
How do I place an order if I only wear a contact lens in one eye / if I wear the same prescription in both eyes and only want to order 1 item?
Choose the lens and prescription for the eye you wish to order for, set the quantity for the other eye to zero and then add the item to your shopping cart.