Insurance Claims and Direct Billing
We understand that navigating insurance reimbursement procedures can sometimes feel overwhelming or complicated. Our goal is to make that process as smooth and stress-free as possible for you.
While we do not work directly with insurance providers, we’re here to support you in submitting your claim successfully. However, as it would be out of network coverage, we cannot guarantee the reimbursement.
To assist with this, we provide comprehensive, itemized receipts for all qualifying purchases. These receipts include the essential details typically required by insurance companies, such as:
Date of purchase
Product details (including prescription information, if applicable)
Pricing breakdown
Provider and customer information
Once the order is shipped, you will be able to download the receipt as well as an insurance form from your account. Once you log in, go to the My Orders tab and click on Details for the order number you want to get the receipt and insurance form for.
Part of the details will already be filled from the order, you would just need to fill the insurance and patient details and then click on the Generate Insurance Form button.
NOTE: Both the receipt and the insurance form become available once the package is marked as shipped.
These documents are designed to make it easier for you to submit your claim for reimbursement.